Privacy Policy

Last updated: March 1, 2026

At CentralCommand, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

  • Account information: name, email address, phone number, company name, and billing address when you create an account
  • Business data: invoices, client records, project details, schedules, and other information you enter into the platform
  • Payment information: credit card or payment details processed through our third-party payment processors (we do not store full card numbers)
  • Communications: messages you send to our support team or through the platform

Information Collected Automatically

  • Usage data: pages visited, features used, and actions taken within the platform
  • Device information: browser type, operating system, device type, and screen resolution
  • Log data: IP address, access times, and referring URLs
  • Cookies: session cookies for authentication and analytics cookies to improve the Service (see Section 7)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related notifications
  • Send administrative messages, including security alerts and account updates
  • Respond to your support requests and inquiries
  • Analyze usage patterns to improve features and user experience
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: with trusted third parties who assist us in operating the platform (e.g., hosting, payment processing, email delivery, analytics)
  • Client portal: information you choose to share with your clients through the client portal feature
  • Legal requirements: when required by law, regulation, or legal process
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users
  • With your consent: when you explicitly authorize sharing with a third party

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Automated backups and disaster recovery procedures

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we will remove your personal data within 90 days, except where retention is required for legal or legitimate business purposes (e.g., billing records, dispute resolution).

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data, subject to legal retention requirements
  • Portability: request an export of your data in a machine-readable format
  • Objection: object to certain processing of your data
  • Withdrawal of consent: withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@centralcommand.net. We will respond within 30 days.

7. Cookies and Tracking

We use the following types of cookies:

  • Essential cookies: required for authentication and core functionality
  • Analytics cookies: help us understand how users interact with the platform to improve the experience

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

8. Third-Party Services

The Service may integrate with or contain links to third-party services (e.g., payment processors, mapping services). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing information to them.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: